Cancellation & Refund Policy

1. No Refund Policy

HIPURCH FS operates on a NO REFUND policy. Once a bargain price has been agreed upon and accepted, the sale is final. All purchases are non-refundable and non-exchangeable except in cases of defective products as outlined in this policy.

2. Cancellation Terms

Customers may cancel an order under the following conditions:

• Before Payment: Cancellation is possible before payment is made
• After Payment: Once payment is received, cancellation requests will not be honored
• During Bargaining: Customers may cancel their bargain offer at any time before the admin accepts it

3. Defective Products

The only exception to our no-refund policy is in the case of defective or damaged products. If you receive a defective product, you must:

• Notify us within 7 days of receiving the product
• Provide clear photos of the defect or damage
• Original packaging and all items must be intact
• After verification, we will either replace the item or provide a store credit

4. Returns Process

For defective products, the return process is as follows:

1. Contact us with proof of the defect within 7 days
2. Ship the item back to us at your own cost
3. Upon inspection and verification, we will process a replacement or store credit
4. Store credits must be used within 30 days of issuance

5. Bargain Offer Acceptance

Once you have agreed to a final bargain price set by the admin, the order becomes binding. Payment must be made as instructed. Once payment is processed, cancellations will not be permitted.

6. Non-Refundable Items

The following items are strictly non-refundable:

• Items purchased on clearance or marked as final sale
• Items without proof of purchase or defect documentation
• Items that have been worn, washed, or altered
• Items damaged due to customer misuse or neglect

7. Shipping and Delays

HIPURCH FS is not responsible for shipping delays or lost packages. Once a package is shipped, tracking information will be provided. Any claims for lost packages must be made within 14 days of the shipping date.

8. Store Credit

Store credit may be issued in the following situations:

• For defective or damaged products (as verified by HIPURCH FS)
• Store credit must be used within 30 days
• Store credit is non-transferable and cannot be converted to cash

9. Dispute Resolution

Any disputes regarding cancellations or refunds should be directed to contact@hiurch.com with detailed documentation. We will review your claim and respond within 7 business days.

10. Changes to This Policy

HIPURCH FS reserves the right to modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website constitutes your acceptance of the updated policy.